5.2 Quality Policy Statement

TR Lord and Associates t/a AVO New Zealand, LORD Power Equipment, and LORD Consulting, is committed to providing quality management, co-ordination, and supply of electrical testing, measuring, and condition-monitoring solutions and services.  Our LORD Consulting division is committed to providing quality management and co-ordination of consulting services in both power and electrical fields.  

TR Lord and Associates t/a AVO New Zealand, LORD Power Equipment, and LORD Consulting is committed to providing customers with quality service. We will identify our clients, determine and agree upon their requirements, and supply services and products to the agreed standard, every time.

It is the policy of AVO New Zealand to have an effective Quality System in place to comply with ISO 9001. TR Lord and Associates t/a AVO New Zealand, LORD Power Equipment, and LORD Consulting is dedicated to the ongoing development and improvement of this Quality System with total staff involvement.

The Directors and Management of TR Lord and Associates t/a AVO New Zealand, LORD Power Equipment, and LORD Consulting have committed themselves to lead and support the development and maintenance of the Quality Process for the benefit of customers, staff and the Company.

Trevor Lord
MANAGING DIRECTOR